More than month, still nothing done

Item: Telkom
Rating: 2
Author: Jakes T

I reported a voice/adsl line fault to Telkom on 7 July. After many promises to look into it or send out a technician, nothing has been done.<br> <br> Ive logged the fault, escalated it a few times, spoken to their online technicians, but still no one from Telkom calls me back, nor have they sent out a technician to come and repair the line.<br> <br> This is ridiculous.

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Replies (1)

Telkom's replyOfficial

13 Aug 2015, 08:47

Hello grrrrrBear,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM134051

Regards
Luleka
Telkom Social Media Team

Telkom's reply13 Aug 2015, 08:47

Official