More than a year later ? black listed...

On Mon, Sep 11, 2017 I canceled my telkom dsl line by going into the store and handing in the required paper work as well as sending a scanned copy of the cancellation form with a copy of my ID to ********** afterwords I payed my last month (August) and thought the matter was handled.

Now more than a year later, with multiple attempts to contact telkom via the call line and sending email after email to employees ********** ********** ********** ********** ********** ********** and three attempts of physically going into the store with all of them promising that it is not my fault and I did nothing wrong and that someone will be in contact with me soon... nothing absolutely nothing.

I have been black listed for a while now and as a result of that I was unable to open accounts, take out a student loan to finish my studies. also not to mention the hassle of each attempt to try and resolve this.

this is ridiculous and I strongly feel that my life has been hampered because of the negligence of this company. I feel strongly advised to take legal action in this matter in order to be compensated for the time, effort and lost opportunities created by telkom.