1 reviews | Active since May 2013
MORE THAN A WEEK AND STILL NO BUSINESS LINE
Reported my business line down on Monday 14 Sep. Despite innumerable calls and promises by call centre staff (what a joke - who trained these people?) including a so-called \manager"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;240225;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;15/09/21 7:04;15/09/21 5:14;Account Suspended because of their mistake;A***;;***;I have had a problem with MTN since May of this year, they incorrectly charged me for an extra number on my account. They have indicated that this is ***** by one of their staff members and I have had to submit an affidavit to their ***** department to indicate I did not request this number. I have submitted this form to them 5 times and nothing is done by them except for them to suspend my account due to \Lack of payment\"". <br> <br> Why would I pay for ***** by their employee? I am loosing money for my business as I cannot make or receive calls.<br> I have tried to call their call centre again this morning to have my account suspended but it is down and I cannot get hold of them"
We would like to apologize for the delay and inconvenience caused, thanks for the info, will have our team follow up and advise and provide with feedback.
Your reference number is SM147510
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
We would like to apologize for the delay and inconvenience caused, thanks for the info, will have our team follow up and advise and provide with feedback.
Your reference number is SM147510
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
