More than a month without a phone

Item: Telkom
Rating: 2
Author: Gerda T

I moved from Vodacom to Telkom in March 2015. Received a new Samsung phone from them with my contract. On 15 August 2015 a problem occurred and received an error message that stated \cannot connect to the network"appears. Numerous phone calls made to the Telkom customer care line without any success. Friday 21 August took it to Telkom shop in Centurion Mall. They did a sim swop"

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Replies (1)

Telkom's replyOfficial

15 Sept 2015, 21:51

Hello gerda.theunissen,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team
***

Telkom's reply15 Sept 2015, 21:51

Official