NR
Nerrisha R

1 reviews | Active since Mar 2009

11 Dec 2017, 14:45

More than a month?

I reported my landline faulty more than a month ago and it still has not been fixed. I spend at least 20 minutes every second day following up on this and to date nothing? It has been escalated many times, last escalation ref number 244928. How much more pathetic can you be? I seriously hope you guys are sold and all of you are fired so that competent people can take your place. You are a bunch of useless's with no ethics as you still bill me for no service? Sies man!

0
Replies (3)
Telkom
Telkom's reply25 Dec 2017, 10:33
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

NR
Nerrisha R's update26 Dec 2017, 12:01
Reviewer Update
You choose to respond to me on Xmas day? Again more than a fortnight since I posted my complaint. What a waste of resources you are. I truly hope you guys are sold off so that people who can and are willing to work, can get your jobs! Useless, just useless!
Telkom
Telkom's reply27 Dec 2017, 12:14
Official

Good Afternoon Nerrisha

So so sorry for all the frustrations caused, our team truly meant no disrespect, please advise if the problem still exists? We would very much like to help as best as we can.

Regards

Jawaad

HelloPeter Team

Best regards,