More than 5 weeks to resolve a problem

<p>We are a school based in Benoni. We have been sitting without phones and internet for more than 5 weeks after a power surge. We are experiencing a problem with our power supply and they keep on sending messages that the lines have now faults. THERE ARE NO FAULTS ON THE LINES. THE LINES ARE DEAD. We phone telkom everyday. They keep on sending technicians that can not fix the problem, as we need people from the switchboard department to fix the problem. We have a business and can not afford to sit with this problem. </p>