More Terribel service, it just goes on and on.

<p>i am really annoyed with Telkom, it is never smooth sailing. i can never just accewpt something and then thats that and then i dont have to phone again. i dont know how many times i have to call Telkom or write complaints to actually sort out problems i face. its like a monthly thing now, im so sick of this.</p> <p>my contract recently came to an end and i extended the sim cover with Telkom which they put me on a FreeMe sim card contract. we waited till october where we were given the same benifits that we previously had. we got the data and airtime on the 01.10.2016 on a saturday. mine was fine. my wifes contract on the other hand was not, she tried to make a call on monday the 03.10.2016 and it wasnt going through. i decided to call telkom and they told me her airtime is finished. i complained as she never made one call the weekend and how would she have called 100minutes finished in 2 days. they checked and checked and finally Saw that she never made any calls on for the weekend and couldnt understand where the issue can from. i spoke to a lady clymanthia who assisted me by logging a call Ref # ********** 1 to which she told me i must wait 72 working hours.</p> <p>its now the 11.10.2016, my wife is sitting with no airtime and still no call. i cant believe that they are waiting for the last minute of the 72 hours to actually call her. this is nearly half a month delay that i have paid for. this is unacceptable and i would like this sorted out NOWWWW!!!!!!!!!!! how many times must i call in and sit with problem. why must i wait for half of the month for my issues to be sorted out, but when it comes to your money its taken immediately. i have paid for this and i want this sorted out. i dont want any more cases to be logged. if this is not sorted out i will take this further as im sick and tired of Telkoms issues. if i get one more thing like this also i am going to take this alot further. my time is being waisted by me calling all the time. my airtime is being waisted. now a whole half a month waisted...</p> <p> </p> <p>i really hope this is sorted out and issues like this could stop.</p> <p> </p> <p>i would actually like you Big Bosses number as i am now sick of this. i cannot deal with this anymore. i need his name and number?</p>