MR
MIRIE R
1 reviews | Active since Oct 2014
11 Jan 2016, 09:40
MORE PETHETIC YOU CANT GET
Lightning struck Telkom cable, cable is broken therefore no service. Fault was reported on 30/12/2015 with ref number 457CTK301215. After everyday phoning and holding on for minimum 20 minutes, every consultant with some of the following name: Puledi, Thulani, Sibo, Thandeka, Andy, Vuyiso promising each day a technician will come out. The fault was \escalated"Ref no 804536. It is today the 11/01/2016 and I just spoken to a Supervisor Zuki"
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Telkom's replyOfficial
11 Jan 2016, 10:04Hello Wild child ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, we will follow up and revert back to you.
Your reference number is SM185699.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, we will follow up and revert back to you.
Your reference number is SM185699.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply11 Jan 2016, 10:04
Official
Hello Wild child ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, we will follow up and revert back to you.
Your reference number is SM185699.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, we will follow up and revert back to you.
Your reference number is SM185699.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***