1 reviews | Active since Nov 2016

07 Dec 2016, 13:09

More pathetic service from Telkom

<p>I have now complained 3 times about Telkom and not one perseon has contacted me. Telkom once again scheduled an appointment for today and guess what? No one pitched up i then call the call centre and the consultant puts me on hold for over 30 minutes to find an excuse again. The same excuse is they are in Durban and can not transfer me to anyone in Johannesburg. They are not sympathetic at all as they do not care for their customers. </p> <p>I asked for a team leader, her name was Kaylon Frederick who advised me that a technician is scheduled for Saturday the 10/12/2016. I have no expectations from telkom other than to be dissappointed. Come Saturday i will know that i stayed at home for nothing again. </p> <p> </p> <p>I have never in my life delt with a company like this before, utterly pathetic. I really have no words to describe how pathetic they are. </p> <p> </p> <p>I know no one will bother to contact me but something must be done to fix this. If anyone knows someone that is much higher in telkom please advise</p> <p> </p> <p> </p> <p> </p>

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