More like no service

I have been a Telkom mobile(8ta) customer for the past 4 years and never have I experienced been placed on hold while waiting for the next available consultant for over 20 mins and to top it she has no clue how to speak and therefore cannot give me any valuable information. Two people working for the same company but they give me 2 different opinions on how the system works.<br> <br> Their chat to a consultant feature online is just as bad. They're just not interested.<br> <br> Im due for an upgrade and I feel like my money is not being appreciated here, I might as well move my contract to a network that cares about their customers.<br> <br> Such a waste of time!!<br> <br> Pull up your socks.