CE
Charl E
1 reviews | Active since Aug 2011
07 May 2015, 09:11
More bad news
I received feedback for a previous complaint(SM102409). The promise was it would be resolved. <br> This has not occurred. As a further indignity the call centre is basically non-functional. I don't have literally hours to wait on the line.You appear to be very much in the mold of Eskom at this point of time. Promise, promise but then more bad news. This time wasting for everyone because of an ******* transaction. You should be ashamed of yourselves but I doubt you will be.
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Telkom's replyOfficial
07 May 2015, 11:46Hello charle6164,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply07 May 2015, 11:46
Official
Hello charle6164,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team