Months of poor / no service.

I am struggling since August 2015 with my ADSL line, mainly due to the exchange being completely broken for the most part and Telkom not doing anything to properly fix it. Most ports are damaged and/or unusable and Technicians taking weeks to be assigned to my cases. Then at most 10 days after case has been closed my line is back to worse again. On a 4mbs line the average Latency is 560, Download speed @ 0.24 and Upload speed @ 0.20. No amount of proof send to Telkom seems to help and no amount of pleading to fix the exchange/line properly either. Here is my last 8 calls after some were even closed without any explanation or reason. <br> 205BRK020216 Intermittent Connectivity Open Tue Feb 02 22:37:46 SAST 2016<br> 151BRK150116 Slow Access Closed Fri Jan 15 19:38:47 SAST 2016<br> 304BRK120116 No ADSL/POTS service Closed Tue Jan 12 22:50:39 SAST 2016<br> 2BRK040116 Intermittent Connectivity Closed Mon Jan 04 06:31:01 SAST 2016<br> 167CRK031215 No service Closed Thu Dec 03 08:51:20 SAST 2015<br> 1ARK141115 Intermittent Connectivity Closed Sat Nov 14 00:05:33 SAST 2015<br> 75BRK280915 Slow Access Closed Mon Sep 28 10:04:03 SAST 2015<br> 214BRK100915 Slow Access Closed Thu Sep 10 21:06:05 SAST 2015