Months of interrupted service, but I pay 100% bill

<p>please help me telkom, your service has yet again failed me, first the telephone line malfunction with slower Adsl and now no service at all! I cannot understand how, every time your contractors come and work on the infrastructure, I end up without service. Reported last week, still nothing? Alternative service provider numbers please. You either contract unqualified companies, or give no training. And last time I reported similar issues being 2 weeks offline, still no reimbur*****t messages?</p>