Months and thousands later. Same problem.

<p>Can someone please explain to me why there are constantly unauthorised credit limit increases on my account? Why is it okay for Telkom to place "automatic credit limit increases" on people's accounts?</p> <p>Then I kept calling the call centre and SEVERAL times I requested it be decreased to R0. Not one of the agents I spoke to did this. Several months later and lots of money spent I am still sitting with the same problem. I am paying more than double on my contract each month because an sms was apparently sent to me to tell me Telkom is increasing my limit and because I didnt respond they increased it automatically. Can someone explain to me how this is okay?</p> <p>Another gent said he would try and get me a refund as the increases were done in error. Nothing. Not a word from Telkom again. Instead my phones have been blocked.</p> <p>Is this the way Telkom repays/thanks customers for using their service?</p>