MONTHS and STILL WAITING for my REFUNDS!

In January Telkom cancelled ALL my mobile products due to a "system glitch"...after weeks (nearly 2 months) of fighting the matter was eventually resolved by Ashley Goordin (National Operations Manager)....

However, due to the system glitch many "penalty" and "call-out" and "reactivation" charges were billed to my account. I have query these charges and believe they should be COMPLETELY refund as this WHOLE thing wasn't MY fault by TELKOM'S!

So please refund all the charges!

Many thanks,

Jan