CH
Chad H

1 reviews | Active since Aug 2015

14 Aug 2015, 16:12

Months and Months of unhelpfulness!!

Ok so here I am having to take this to social media as I have emailed and phoned and escalated and gone to telkom offices and and so many times over the last few months and I have been met with BLATANT obliviousness. I have been trying to cancel my account for almost half a year now, even after all those countless phone calls and emails and visits I am still being billed month after month for an account I am not even in the country to use!!!!! I am getting SICK and TIRED of this. I am going to come back to South Africa with a retardedly high bill because somebody couldn't be bothered to do their damn job!

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Replies (1)
Telkom
Telkom's reply14 Aug 2015, 18:38
Official
Hello SittingSilent,

We apologise for the delay.

We have sent you an email & await your response so we can assist you further.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
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