MONTHLY INVOICE HAS BILLED CONTENT SERVICES/WASPS

Its been hard getting ahold of Telkom during this Lockdown we are experiencing. My Bill says Ive been billed an extra R370.00 for Content services/WASPS, but when i dial *180#, option 4<7<1..I have no subscriptions. Ive also checked on the Telkom mobile app on products<subscription< content services...there is nothing there. Im afraid that this following month i will be again billed for these content services that i do not know of. According to the app i am protected from being subscribed to the services, but i don't understand how i then have been billed. Ive googled everything to try figure out else i can solve this, but have come to a dead end. i need help.