MM
Mallory M
1 reviews | Active since Jul 2011
20 Mar 2015, 16:13
Monthly charge change
My R203 a month connection suddenly was changed to R1923 a month. I will obviously be stopping the debit order with my bank but would prefer to resolve this with telkom. Unfortunately that would require someone not putting me on hold.
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Replies (1)
Telkom's replyOfficial
20 Mar 2015, 18:09Hello jabb3rwoq,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM97697.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM97697.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply20 Mar 2015, 18:09
Official
Hello jabb3rwoq,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM97697.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM97697.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,