Monthly billing incorrect for last 4 months over charged for items i did not request

<p>Absolutely nothing has been done, I have received my latest statement and I still being billed for the 1 X Add on Internet bundle R349.00</p> <p> </p> <p>Telkom has been deducting this amount every still month and I have not subscripted to it nor do I receive the data.</p> <p> </p> <p>Please reverse the chargers and correct my invoice.</p> <p> </p> <p> </p> <p>Below is further correspondence with respect to my complaint.</p> <p> </p> <p>To date there is nothing done.</p> <p> </p> <p>All I received was false promises from Telkom time and time again.</p> <p>It seems that Telkom is in the ***** business.</p> <p> </p> <p>----------------------------------------------------------------------------------------</p> <p>I have done an upgrade in February, and every month since then I have been over bill in my invoice for my previous contract. I phoned the call centre numerous times and still no can cancel the additional charges nor reverse it.</p> <p> </p> <p>Please can someone help as every month I have to pay extra on my invoice statement?</p> <p>Official business reply:</p> <p>Good day shanonlutchman </p> <p>Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.</p> <p>Your ***</p> <p>We apologise for any inconvenience caused.</p> <p>Regards,<br /> Moenieb.<br /> Telkom Social Media Team.</p> <p> </p> <p>To add to date</p> <p>Still nothing is done!!!!!!!!!!!!!!!!!!!</p> <p>Again I got billed in my new invoice for additional chargers for data that I did not request, also there was no reversals of old chargers, it seems every month I getting ****** my Telkom.</p> <p>It’s getting really frustrating. I will open a case for ***** if this is not resolved in 48hrs.</p> <p>This is my final warning.</p> <p> </p> <p> </p> <p> </p> <p>Hi shanonlutchman</p> <p>Sorry for the inconvenience caused. This matter will be escalated for urgency and our consultants will be in contact.</p> <p>Thank you for your patience thus far.</p> <p>Regards,<br /> Moenieb.<br /> Telkom Social Media Team.</p> <p> </p> <p> </p>