Month Later / no working line. Pathetic service

Firstly I had a new line installed at my premises.<br> I logged fault 19CRK190715 on 19/07/2015 as my line is not syncing to the exchange properly(on the first day I used it I might add). This issue was the escalated on the Monday 20/07/2015. <br> Escalation number: 711175<br> A week later they send the laziest Technician out to fix the issue... He spends 5 minutes at my place and the line is still faulty. <br> His excuse is that im to far from the exchange. <br> Note the below my previous house and my current house use the same Exchange. My previouse house is just 500 m closer to the exchange there I get a full 10mbps speed. My current house I get 4mbps... SO THIS HAS NOTHING TO DO WITH MY DISTANCE FROM THE EXCHANGE!!!!<br> Since then I have posted the below two hellopeter reports about the same issue and been on a twitter war with telkom. It is now a month later and still no joy. I have spoken to a woman in thier Cape Town brance called Blanche no surname who promised to phone me back NOTHING.<br> http://hellopeter.com/telkom/complaints/got-a-new-broken-line-typical-telkom-***<br> http://hellopeter.com/telkom/complaints/new-line-still-not-working-as-it-should-no-service-17927