month end data ***** after numerous complaints

this is the fourth consecutive month end where the Telkom mobile network has stopped working and mysteriously large amounts of unaccounted for data has been taken from my phone. i have called every time at this time of the month to be told i was on the internet after loading large amounts of data when i haven't been and if i had been using my data it is for nothing more than whatsapp. the call centre agents repeatedly tell me they cannot see what is taking my data. i use the internet for the entire period of the month and only at this time of the month does this happen. Telkom mobile is utter nonsense and i would never recommend anyone to use it. despite promises of cheap everything their network as a whole is a ****!!! i demand my data or money back!!my data will continue to disappear despite me deleting many apps that i never even use and after 5 days i have to download them back because they were never the problem and i can then recharge my phone without any *****!! this is ***** and it has been mandated by the people who work for Telkom!