1 reviews | Active since Aug 2013
Month 5 of Telkom *****ing my money
Another month gone by with no Telkom employee actually delivering on their word. After over 10 calls ( +- 30 minutes per call) to the call center, 3 store visits, over 2 social media posts and numerous managers spoken to, my contract with Telkom (which was cancelled in July 2015) is still being debited off my account. 5 months worth of billings have now incorrectly gone off my account and I don't actually know how to resolve this or why it even needs resolving in the first place! I am seriously considering legal advice in order to resolve this as clearly Telkom cannot do it themselves! Cannot believe this company is still in business!<br> TELKOM YOU NEED TO RESOLVE THIS ISSUE NOW, I AM SICK AND TIRED OF BEING *****ED AROUND BY YOU!!!
Thank you for post again,
Please be advised that this matter is now with our Billing team to review your account and feedback will be provided.
Your reference number: SM173733
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for post again,
Please be advised that this matter is now with our Billing team to review your account and feedback will be provided.
Your reference number: SM173733
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
