BH
Brendon H

1 reviews | Active since Aug 2013

04 Jan 2016, 21:37

Month 5 of Telkom *****ing my money

Another month gone by with no Telkom employee actually delivering on their word. After over 10 calls ( +- 30 minutes per call) to the call center, 3 store visits, over 2 social media posts and numerous managers spoken to, my contract with Telkom (which was cancelled in July 2015) is still being debited off my account. 5 months worth of billings have now incorrectly gone off my account and I don't actually know how to resolve this or why it even needs resolving in the first place! I am seriously considering legal advice in order to resolve this as clearly Telkom cannot do it themselves! Cannot believe this company is still in business!<br> TELKOM YOU NEED TO RESOLVE THIS ISSUE NOW, I AM SICK AND TIRED OF BEING *****ED AROUND BY YOU!!!

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Replies (1)
Telkom
Telkom's reply05 Jan 2016, 07:52
Official
Hello brendonhigh,

Thank you for post again,

Please be advised that this matter is now with our Billing team to review your account and feedback will be provided.

Your reference number: SM173733

We sincerely apologise for any inconvenience caused.

Regards
Lindani
Telkom Social Media Team