JC
Johannes C
1 reviews | Active since May 2015
07 Jan 2016, 07:13
Month 4, still no stable internet
I had a previous complaint and my line got fixed for about a month. Now it has been 4 months and I still have no stable connection, in fact my internet is not working at all!!.<br> <br> You had a technician at my house and he only took the connection from unstable to unusable. You let me pay all that money for 4 months only to never deliver on any services??. <br> <br> You are costing me money, I work from home on certain days and without internet its worthless, just like your service!. There is a high probability that you will need to change the copper wires as that seems to be the issue so i'm just assuming that I will never have internet again!.
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Replies (1)Telkom's replyOfficial
07 Jan 2016, 07:33Hello Honeybadger99,
Thank you for your post again,
Please be assured that this matter has been sent to our Technical team for further assistance and feedback will be provided.
Your reference number: SM184324
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for your post again,
Please be assured that this matter has been sent to our Technical team for further assistance and feedback will be provided.
Your reference number: SM184324
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Telkom's reply07 Jan 2016, 07:33
Official
Hello Honeybadger99,
Thank you for your post again,
Please be assured that this matter has been sent to our Technical team for further assistance and feedback will be provided.
Your reference number: SM184324
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for your post again,
Please be assured that this matter has been sent to our Technical team for further assistance and feedback will be provided.
Your reference number: SM184324
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
