1 reviews | Active since Feb 2017
Monopoly Telkom worst service
<p>Canceled our adsl contract with Telkom in November 2016 after our 24 month contract axpired, because of bad service. It took 2 months to cancel and we initially had to pay R900 that according to them we still had to pay for the last month, which we paid. And moved to another provider with better service and prices. Now in February 2017 they block our adsl line because of a mistake they "Telkom" made in July 2016, according to them we still owe them another R800 rand.</p>
REALLY! HOW CAN YOU SAY?: "We really do apologize for any inconvenience caused to you."
I'm struggling and for what?, because of your incompetence. And after a whole week of trying it comes down to pay us and then we'll fix it.
It is like buying food getting food poisening, and then when you go back to complain you get told that you were not charged the correct amount you need to pay in more for the food you bought.
But in the end we decided to pay the money that you made the mistake with just to be told that now we have to wait 48 hours before the adsl will be turned back on.
REALY PATHETIC, and I hope I never have to deal with Telkom again in my life.
REALLY! HOW CAN YOU SAY?: "We really do apologize for any inconvenience caused to you."
I'm struggling and for what?, because of your incompetence. And after a whole week of trying it comes down to pay us and then we'll fix it.
It is like buying food getting food poisening, and then when you go back to complain you get told that you were not charged the correct amount you need to pay in more for the food you bought.
But in the end we decided to pay the money that you made the mistake with just to be told that now we have to wait 48 hours before the adsl will be turned back on.
REALY PATHETIC, and I hope I never have to deal with Telkom again in my life.