1 reviews | Active since Oct 2010
******s Are Running Telkom
I'm getting feddup with Telkom Mobile. They don't seem to have consistency.<br> <br> I took out a contract in 2013 January. I migrated in January 2014 to a higher package (without a device) as I needed more minutes and data. I was told that the original contract period (2013 - 2015) woud still apply, and that a new 24-month period WOULD NOT be effected.<br> <br> When I try to upgrade now, I am told my contract period only ends in January 2016.<br> <br> I logged a few cases, and finally received a call from Molatsi - who told me the issue has been resolved and I can upgrade in January 2015.<br> <br> When I try to upgrade, I keep being reverted to the January 2016 contract period. This is terrible service. And this has been going on for more than 6 months now. I think Telkom Mobile is being run by ******s.
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
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Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
