1 reviews | Active since Jun 2016

07 Sept 2016, 18:55

****** circus business

<p>I'm having the same problem again as last week with Freemeboost promotion, I bought the promotion again and my 1free GB is not loaded again, I still need to call and give Telkom a turn around time of 24hours to recognize my number so that they can load the free GB the previous information the consultant advised me that the turnaround time was 4 hours now the tables have changed, It's very funny when I do the purchase Telkom is able to recognize my no and deduct payment immediately but when I'm support to get a free gig I newd to wait for 4hours or 24 hours in order for my no to be recognized I spoke to the gentleman by the name of Samora I asked him why do I have to call everytime and fight for my free GB I really do not have time to play with a dishonest,poor service, ****** circus company, very disgusting... The last time the GB was loaded few minutes after I complained on Hello Peter and it was done privately...</p>

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Replies (1)
Telkom
Telkom's reply08 Sept 2016, 10:43
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,