Mo'Nice deal gone

I am currently a customer for Telkom and enjoyed their service as I qualified for the 450GB deal for R59 and was assigned to my prepaid number. As this was affordable for me I needed the data for business purpose as I am currently unemployed doing IT Services and also searching for employment posting my CV. As I noticed my deal came to an end, I phoned Telkom as to why the 450GB does not show up anymore in the Mo'Nice. It was explained it was a Promo assigned to selected Cellphone numbers. As I did not understand this it was not explained as to why the deal has been taken away from my number. Some customers reported the 450GB Mo'Nice deal is back but not mine. I think I support the company more than one time to show I can also be a loyal customer. I started to complain and it was given a link regarding the Mo'nice deal. I tried to open it but it was a broken link and it led my nowhere. The way Telkom explained my situation over the customer care service line was unclear for me. I am very unhappy and I need my deal back SINCE I ALREADY QUALIFIED FOR IT. REGARDS