1 reviews | Active since Nov 2016

22 Jan 2019, 19:41

Mo’nice data disappeared with no reason

REF : ********** 8 MONICE DATA DISAPAIR AFTER SUNDAY 08/01/2019 TELKOM DOWN REF : ********** 4 TELKOM DATA DISAPPEAR BOTH NUMBER =-500 MEG DISAPPEAR ON ********** 155 Called 22/01/2019@13:13:00pm agent advised that as per the special investigation that was done on the number, regarding the 2 above reference numbers the system had advised that the devices used all the data. This is ubserd and im very disappointed in Telkom and is robbing there clients in broad daylight, can someone in authority please get in contact with me as i have a data monitoring app on my device and are well clued when it comes to data and my device. Hope someone will contact me soon.

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Replies (1)
's update28 Jan 2019, 10:20
Reviewer Update
This is really bad customer service, since the last post i have not received any feedback from Telkom, i cannot express my dissatisfaction with the provider, hope they will get in toch with me soonest.