MONEY ******* AND NO SERVICE WITH ACTION ITEM NUMBERS AND NO PROMISE BROKEN EVERYDAY.

<p>Please note that I have dealt with so many people in Telkom already that if I need to right everybody name down, this complain will only have names on it. Telkom cables were ****** on the 28th February 2017 and then requested cancellation with Telkom as they don’t want to assist with Fibre. Emailed was forwarded only to find out no action was taken in 30 days with more than 3 Action Item reference numbers. After calling Telkom call Centre a dispute needed to be logged again for my funds to be reversed to my account as the service was not working for 30 days. Ntumi gave me a new reference for my funds to be reversed. I have 3 Action Item numbers that nobody can see on the system, so according to me Busi and MoenieB both working from a script that means nothing because all those Action. Item number is just numbers for them. In 30 days nobody called me or even tried to resolve my problems. You cannot get hold of anybody in cancellations so that it can be resolved, so those people can talk the whole day about their boyfriends and girlfriend and don't need to do their work and you must pay as they still didn't call me for cancellations after 30 days and counting. The best part is now Ntumi can tell me I will need to wait 7 working days for my funds to be reversed but this will not happen because it took them 30 days for them not to do nothing so will it really take 7 days. I have a new MOTO for TELKOM. (COME TO US SO THAT WE CAN ***** YOU OVER BECAUSE WE ARE NOT PLANNING TO GIVE SERVICE AND WE WILL NEVER PHONE YOU BACK TO RESOLVE ANYTHING) a true MOTO. I REALLY NOW UNDERSTAND WHY TELKOM WAS GOING TO BE BOUGHT OVER AND PRIVATICED, BUT THE GENTLEMEN THAT WANTED TO BY THE COMPANY NOTICE HE WILL NEED TO FIRE 90% OF THE PEOPLE WORKING TELKOM TO GET SERVICE.</p> <p> </p>