KC
Kerwin C

1 reviews | Active since Sept 2022

31 Oct 2022, 13:40

***: Money *******

Purchased data on on the 23/09 to the value of R469. 00 for 10G data was not loaded instead was credited with airtime unable to convert the airtime cause of my contract, purchased data the second time to the same value funds were debited data was never loaded, Telkom staff in Newcastle Mall could not assist and directed me to customer care which I was unable to reach. 27/09 I purchased another 5G to the value of R279 but once again airtime was loaded and on the second attempt funds were debited from my account and still no data, so now I'm sitting with R769 airtime and R769 missing from my account this was all done via Absa and have been in the branch as well so the fault lies with telkom *****ing my money.

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