Money taken from my banking account for a contract that expired and was cancelled

<p>I had a 24month contract with ,Telkom which expired, I then went to their shops in Woodlands to cancel the contract end of February. To my surprise I found out that they have already chosen a so called smart plan for me without my approval and knowledge.</p> <p>I then received a call on the, 9th of March from them requesting me to email my I'D copy so that they can proceed with the cancellation. I emailed the copy to :</p> ********** <p> </p> <p>On the 31,st of March a debit order of R286.00 went through to them which I thought was the last,to my surprise I received a bill of R385.00 payable 2,,May 2017, Till when must I cough out money to Telkom? To me this is *****, just because they have access to my banking account they can take money as they wish.</p>