Money Refunded

After booking an appointment for the September 11 to get my adsl line moved and being billed with no service being fulfilled with me trying numerous tries to get ahold of the driver and his bosses for weeks/months I finally heard that I should try Hello Peter. I posted my complaint on the 4th of December and have been responded to and refunded. Although I'm still peeved with the horrible service from before Gezlar was very pleasant and helpful and sorted my issue very efficiently and asked me to post a compliment so this is for that but still quite annoyed at the fact that this has been 3 months+ since my initial enquiry