money poachers

<p>I had a contract back in 2014 - I paid the full term of the contact ( 24 month ) in full - almost a year later i noticed money being taken from me via direct debit from Telkom - I called and spoke to a manager who advised me the contract was canceled and there is no monies outstanding as i received a R14 refund what was in credit on the account - A month later i noticed three direct debits beling taken from my bank account and no one from telkom can explain to me why - I was adsvised that they do not remove direct debit from cusotmers account - I was advised by a rude manager that my account is inaccessible and there is nothing she can do - I have been into the telkom store numerous timers only to be shun away as they do not deal with cusotmer service but only sales - I find it hard to belive a HUGE company like Telkom does not have processers in place to help cusotmer - This has to be the worst experience i have ever had with a company maliciously refusing to help with the situation or folllwing up on efforts to help - Today the 29th March 2017 i spoke to another manager who promised to assist me with this but still have not received any form of communication from them - Telkom has no trace of customer service or business ethic - GIVE MY MONEY BACK</p>