Money owed

<p>To whom it may concern,</p> <p> </p> <p>I have been waiting for I dont know how long to be refunded for the money I had to shell out when I was waiting for you guys to come fix my line. I phoned on a daily almost to arrange for someone to come fix it. took days off when I had set up a date, gave them the correct cell number and told them to phone only that number when they arrived!!</p> <p> </p> <p>Sit around, waiting ALL day...nothing. Phoned in to get an "the guy was there but couldnt get through"...asked what number they used...apparently the correct one...This back and forth happened for over two weeks...made sure that someone would be there on the arranged date, made sure phone was on and fully charged etc...nothing...spent over R300 in airtime trying to arrange this. Spent a further R400 making sure someone would be there when the guy arrived to fix it. </p> <p>I was told that I could be refunded for all thee charges. So I made the arrangement.</p> <p> </p> <p>I phoned back some time ater, after the line had been fixed, and they said that who ever told me that I could get al the charges refunded ****. To which I answered, "that isn't my fault. I was given fulse infomation, you need to take that up with the person that made the promise. Take it out of her pay for all I care".</p> <p> </p> <p>They said they would make a plan....Im still waiting.</p> <p> </p> <p>On another note, if you want me to pay my bill on time, you actually need to send me a bill on a regular basis....once a month I think its supposed to be...? And then to get lip because my invoice states different from the ones that you have on your system, that is complete BS!!</p> <p> </p> <p>Please sort this out asap!!</p> <p> </p> <p>Regards</p> <p> </p> <p>Mia</p>