Mvdr
Michelle van der ross

1 reviews | Active since Jun 2014

23 Jun 2015, 16:58

money money money

I recieved my telkom bill via the post today and i see i have to pay a R200 reconnection fee!!!!! What for? I did not have access to my line for weeks yet i must pay a full months installment and the fee. You didnt even reconnect it when you were meant to, mweb had to contact you to sort it out. You really are a ****py service provider... and no feedback of previous post in may!!!!

0
Replies (1)
Telkom
Telkom's reply23 Jun 2015, 18:30
Official
Hello michellevdr12,

We apologize for the inconvenience caused by the delay to resolve your query.

Our Billing Department is still attending to your query & feedback will follow soon.

Your social media reference number is SM114179.

Regards,
WilliamLetwaba
Social Media Team