Money ****mers

Telkom do not deserve any star. I finished my 2 years contract with Telkom.

A month before my contract ended, they called me to inform me that my contract will end, will I like to continue or let it finish, they also gave me an option if I continue, I can cancel anytime because it will be pay as you use. I agreed on the month to month contract where I can cancel anytime at no cost.

After the 2years contract ended August 2024, I stayed with them for another 5 months. Mid-February 2025 (15th Feb 2025 if I remember clearly) I called them to cancel the month-to-month deal, the agent confirmed to have cancelled.

On the 1st of March 2025 My router was red to show there is no active data, that is when I realized my contract with Telkom is done (as I requested the cancelation)

In the same month of March, I received a message that I did not pay my Telkom account. I visited one of the Telkom stores Canal Walk, they logged a ticket for me. I told them you are charging me for something I stopped using End February.

Later I received an email that my account has been resolved.

HOWEVER, Telkom still comes to my bank and deduct leaving me with deficit with a WiFi that I stopped using long ago, now they threaten to take me to credit attorneys.

ALL I WANNA SAY SOMEONE IN THE PIPELINE IS NOT DOING THEIR JOB, can Telkom cancel this thing that I'm not using, and they should STOP debiting my account leaving my bank messed up or I will sue Telkom.