Money makers

I made an EFT payment on the 31st May 2021, your debit order ran on the 1st June 2021 after one of your consultants told me that I should make the payment before hand. Of course I disputed the debit order as I have alraedy made the EFT payment. You kept sending me smses stating I have missed my payment which I have not! And suspended your services!! R 1300 is a lot of money to be going down the drain. Please show me some respect! I've been to your stores twice, called the call center 4 times, emailed in, Twitter and now Hellopeter. No one has called me after so many complaints. I don't know what business or scheme you are running but I expect value for my money! Fix your business and stop ripping people off!