MONEY JUST TAKEN OUT MY ACCOUNT!!!

On the 11th of Jan 2015 my girlfriend and I attended the Musgrave Telkom store, to transfer my existing telkom contract onto her name.<br> We filled out all the paper work and was told the process will take a few days. She received a phone call informing her that the transfer was made successfully. <br> Since then she's been billed and debited for the contract every month.<br> <br> On the 28th on Feb 2015 Telkom debited my cheque account for R6000!!!<br> <br> When i called the account enquiries number i was informed that i was charged the amount for a cancellation fee and penalty, and was told the number was deactivated (which is not true), upon investigation they found the number to be infact active. A case was opened and now I have to wait up to 9 days for somebody to contact me to get my OWN HARD EARNED MONEY FROM MY BANK ACC FROM TELKOM! Because somebody else made a mistake!!!!<br> <br> I have bills to pay, a family to support, how am I supposed to that now?? How is this my fault and where is the justice in this?! This not fair at all. <br> I am a long time telkom customer, with more than 1 contract. On top of that, the refund processes will take another up to 10 days!<br> What do i do!<br> <br> Case no. ***