money just gone

On 19 Apr 2023, at 15:17, Lyn Walters <***> wrote: TELKOM INTERNET AND LANDLINE ACCOUNT ACCOUNT NAME - LK WALTERS ACCOUNT NO – *** TEL *** TO WHOM IT CONCERNS Dear Sir/Madam I have always been an advocator for Telkom having my landline, internet and cell contract with them After a year and a half of battling with their billing not so sure March 2022 received advice of arrears and after a looooong runabout two payments R730 and R502 recovered – the why of the problem was simply that it happens Then accounts not received regularly and I was on chemo and radiation but kept querying accounts received but to no avail –payments made at Checkers did reflect but not efts Made numerous calls and sent numerous email pops but again nothing Some email sent to *** – sometimes nothing once received a return mail saying unmaned even though given to me *** and the VERY RUDE AND UNHELPFUL ****HA MARATHI *** Finally found an office that was not sales only and thanks for being helpful LAKESIDE MALL SO evidently using wrong reference but used for years and never told a year ago Now told banks problem but they say Telkom taken money There are 5 missing payments 23/6/2022 - R777.20 4/11/2023 – R502 30/11/2022 – R1011 2/2/2023 – R550 28/2/2023 - R600 How do I SORT THIS Regards Lyn Walters *** *** ***