1 reviews | Active since Mar 2017

31 Mar 2017, 18:47

Money gone, again

<p>I payed R600 to my mobile number about 5 hours ago using eighttime, and it is just missing.</p>

0
Replies (2)
Telkom
Telkom's reply02 Apr 2017, 07:34
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply03 Apr 2017, 11:58
Official

Good day Andre,

Kindly note that our records shows that you have purchase the following on the below:

Once-off Messaging = 100.00

Once-off All Networks Data = 20 GB

Once-off FreeMe Social Media = 500MB

Once-off Per Second Telkom Mobile and Telkom Fixed Voice = 300 minutes

Once-off Per Second Off-net Voice = 1500 minutes

Regards

Tsebo ( Social Media )

Best regards,