1 reviews | Active since Feb 2018
Money deducted but no delivery since 30 nov
I placed an order for an ipad pro on 30 Nov, the Telkom call center confirmed stock availability and processed the order. On 9 Dec the first payment was deducted from my account, by 15 Dec after absolutely no communication from Telkom, I called back and was informed that Telkom was out of stoc**** It is now 14 Feb, and I have still not received a product, or at the very least a refund for the money which was taken from my account!!!
No response from Twitter, call centers puts you on hold and never answers!
This is theft!
Hi Ettienne,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number for this query is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Hi Ettienne,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number for this query is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media