MONDO - TELKOM RESELLER AND THEIR BAD SERVICE

IT REALLY SADDENS ME TO EVEN WRITE THIS REVIEW, I WAS OFFERED A SIM ONLY 20GB ( 10GB NIGHT , 10GB DAY) DEAL LAST MONTH BY MONDO (TELKOM RESELLER) AND TAKING UP THIS DEAL IT WAS SAID I WOULD BE GETTING A HP VOUCHER WORTH R1000, THIS WAS 20-01-2020, I HAVE MADE MORE THAN 4 CALLS AND AGENTS PROMISE TO CALL BACK AND EMAIL NO 1 HAS DONE THAT AND NON OF THEM ARE OFFERING REF NO.S ACCORDING TO SHANICE *** SHE SAID SHE WILL SPEAK TO BEVERLEY AS SHE HANDS OUT THE VOUCHERS AND SHE WAS IN A MEETING WHEN I CALLED AND SHE WAS GOING TO CALL ME BACK BEFORE 4PM SHE DIDN'T. THE HOLD TIME ON THEIR CALL CENTER IS TERRIBLE, CAN WE GET THIS RESOLVED OR THIS WAS FALSE ADVERTI*****T THEY CAN CANCEL THE CONTRACT AND I AM NOT GOING TO BE PAYING FOR THIS I HAVE CALLING NON STOP AND NO1 IS HELPING. PLEASE SHOULD SOMEONE CALL ME PLEASE I AM NOT REPEATING MY COMPLIANT IM LOOKING FOR SOLUTIONS. AND I AM NOT RECOMMENDING THIS NETWORK SHOULD THIS NOT GET RESOLVED TODAY