MONDO Offering TELKOM Services

Hi Telkom, below is a review I have for one of your resellers or partners BuyMondo: Please evaluate how they work with clients who want telkom services. I wanted to come directly to telkom store but they said they can help. Please see below and follow up with them if possible because they make you guys look bad.

........... I am disappointed again by Mondo. After so many follow ups I still can't find a solution from you guys.

All I am asking is that you cancel my contract, reply to my email confirming so that I can have proof and feedback on the process.

You are a call centro I get it, but the purpose of you guys having an email is to respond, now I am told that only 1 person works on emails, so how long do I need to wait and why is my email not even acknowledged to show that it is in process?

You might be working for Telkom or being a re-seller for them etc but in all honestly you are giving all the brands you working with a bad name.

Giving a client information on the service you are offering them is the most important thing but in this case buymondo team just quickly want to sign you in and not take full responsibility of providing you all the information or updates.

What was the R99 admin fee for? if its for service you guys deserve 0% of it because i got 0% help from you.

This is sad and frustrating. I could have just went to Telkom directly