MODEM NOT WORKING

<p>I bought a modem at centurion branch last year in july. 2 weeks ago it just stopped working. I went to telkom at the Mall of Africa, and the technician said he cant check it because he doesnt have a laptop and that there was notghing he could do for me. I then asked if he is expecting me to be paying R300 every year for a modem, he laughed at me and told me to buy a new modem as he couldnt help. i was apalled by that response. i then called the telkom call centre and the agent told me how much data i was going to lose the following day since i had to access, i am not happt at this stage at all</p>