Mobile Talk (Telkom) *****

***** and continued *****ing of money does not seem to be a major concern for Telkom Mobile. A year ago a consultant feom Mobile Talk (on behalf of Telkom) cold-called me to sell me a new phone contract. The agent blatantly **** about what the package entailed and unfortunately I believed him and agreed to take the package. As soon as i received the contract info in writing I went through it and discovered that what I was going to be getting was not at all what was said over the phone so before they even delivered the devices or started the contract I immediately called them to cancel the whole thing and immediately stop the process, not more than a few days after the false sales call. The devices were already dispatched but when they arrived i immediately sent them back and never even opened the box. I also repeatedly called the sales line to request to speak to a manager to report the false sales and blatant lies but I kept being dodged for 3 days and maybe 25 calls until someone finally claimed to be a manager and took my complaint. I requested copies of the recorded calls (of which I also have my own recordings) and was promised they would be made available, this never happened. I made it very clear that i never wanted to activate or use any of their services and confirmed all items were returned and that everything should be cancelled, which they confirmed. Fast forward 8 months and suddenly I start getting debit orders going off from Telkom which are unauthorised. I phone (repeatedly) to report the ***** but keep getting referred and eventually to be told i can only sort out ***** in a actual Telkom store. I take time off work to go to a store, go through a whole process to report and explain to which once again I am assured the matter is sorted. Next month, more debit orders, 2 or 3 attempts in a month. The bank keeps assisting me with reversing the debit order but they can't block the provider. Ttelkom Accounts phones to inform me my account is in arrears. I again report the ***** and they cancel the active account. New month, new debit orders. Ongoing for months now. I am at the point of getting lawyers involved.