rA
roger A

1 reviews | Active since Mar 2015

17 Mar 2015, 10:17

Mobile Support

About 1 month ago i ported my mobile number from cell c to telkom. i've since experienced problems such as being able to use cell c ussd code to check my air time and data balances. I returned to the store and was assisted and given a new telkom sim card. The problem persisted but carried on in that manner. When i tried to register my mobile number with the telkom website the response i got was mobile number not recognised. I then payed the branch a 3rd visit last night only to find that not one of the staff members could solve my problem. The service i received was pathetic and considered an insult to me. I have an existing account with telkom and in total spend an average of R1000 to R1200 per month. I regret doing business with such an established organisation. Hoping this matter would receive immediate attention.<br> Roger Agulhas

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Replies (1)
Telkom
Telkom's reply13 Apr 2015, 13:49
Official
Hello mtnglow,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team

Best regards,