Mobile line blocked - Terrible Service
<p>I paid Telkom on the 25th April 2017 R1437-00 of which the outsatnding invoince was R1436,90 but Telkom blocked my line and said they are not able to locate the funds. I forwarded Telkom the proof of payment but Till today the issue hasn't been attended to. On the 03 May 2017 I open a Billing dispute with case number ********** 2 but was not attended to. Then on the 11th MAy I made another dispute for the same case with the ********** 8.</p> <p>Till now my mobile line is blocked, I am unable to even receive calls. The services I am receiving from Telkom are extremely terrible..... I give up.</p>
Good day Motlalepula,
Please be assured that this matter has been escalated to our Collections Team, feedback will be provided.
Your reference number is ***8.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Motlalepula,
Please be assured that this matter has been escalated to our Collections Team, feedback will be provided.
Your reference number is ***8.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
What is it that a person has to do in order to get the above issue resolved. Somebody is is not doing his or her job and unfortunately is dragging the service provider to the mud. Telkom should do something to combat the incompetency of stuff. On Thursday it will be 1 full month since I made the payment.
What is it that a person has to do in order to get the above issue resolved. Somebody is is not doing his or her job and unfortunately is dragging the service provider to the mud. Telkom should do something to combat the incompetency of stuff. On Thursday it will be 1 full month since I made the payment.