Mobile Division not yet ready for service

Good day<br> <br> I am very disappointed by your mobile service and chat service as well.<br> My contract has come to an end with Cell C and is therefore on a month to month contract with Cell C.<br> I decided to take advantage of your deals and move over for a better service as Cell C has major issues with their reception and is really now off the radar.<br> Been to your branch at The Red's Mall yesterday in Centurion. It was shocking the service that I experienced.<br> o Waited 45 minutes to purchase a sim to try out the service!<br> o In store there was a gent with a badge called promoter. What promoter as he could not answer any of my questions, is that how you pride yourself??<br> o Eventually got to the gent (did not introduce his name) at the mobile counter. When I greeted and asked how he was doing he mentioned 'bad!' I am having the worst day, he went on to tell me that Telkom is not the best company to work for as no one gets trained, \you supposed to make yourself knowledgeable