Mobile data contract cancellation

<p>On November 30, 2016 i called telkom call centre informing them that i was not happy with the package upgrade that was given to me by one of their consultant via the phone i was told that i will be getting 2gb during the day and 2 gb nightshift and since i am upgrading i will be receiving a free tablet. to my suprise i was only receing 1 gb and i got a ipad that is not for free as i am paying for it. I called the call centre and they advised me to wrote an email ********** which i did. I never received any feedback or whatsover, i made follow up early january 2017 they told me that they called me on a 084 number and i was not available. I told them i dont have a 084 number my number is ********** . They said the case has been cancelled they then issued me another case number which till today they have not resolved, i was told in february that they are still listening to the tele conversations and i will be refunded all the money.</p> <p>I am not happy with the service that telkom is proving initially i was told they will be debiting R169 to my suprise that are debiting R1200 montly from my account and i am not using their product any longer, i have informed them to stop deducting but they still deduct. </p> <p>Can someone from telkom assits me as i am always taken from pillar to post when i contact them</p> <p>I went to the bank to stop them from deducting from my account currenlty they have put me on arrears.</p>