1 reviews | Active since Jul 2012
Mobile contract renewed without consent!!
<p>My business mobile contract ended in June 2016 I was informed by Maxine that I would be on Month to Month for 6 months thereafter I could cancel, I have been to the Gateway TDS only to be SURPRISED that my contract was RENEWED!! Is this what Telkom has come to, employ a bunch of *********** people who have no clue about customer protection acts??? The service at 10217 is even more pathetic as I am struggling to get through to a competent agent to relocate my line! </p>
Good Morning Tahirah,
Apologies for the delay.
Please note that the 079 contract was cancelled on the 25/01/17.
A follow up has been sent to our Retentions team to help with the data contract cancellation, feedback will follow.
Your reference number is ***2.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good Morning Tahirah,
Apologies for the delay.
Please note that the 079 contract was cancelled on the 25/01/17.
A follow up has been sent to our Retentions team to help with the data contract cancellation, feedback will follow.
Your reference number is ***2.
Regards,
Busi
Telkom Social Media Team
***
Best regards,